Individuals in this course would learn how to:

  • Maintain a professional work environment.
  • Facilitate the defined process for effective management of hospital front desk tasks.
  • Effectively guide and monitor concerned staff.
  • Maintain the official records, paperwork, billing, basic management concepts & computer knowledge etc.

Skills you will learn:

  • Communication skills (spoken & written).
  • Interpersonal skills (dealing with wide range of personality types).
  • Personality enhancement (overall positive transformation of the mindset).
  • Customer relation/rapport building (understanding needs and providing appropriate solutions).
  • Attention to details.
  • Decision making skills.

Eligibility criteria:

  • Graduation in any stream OR
  • Service Professionals - Defense/Armed Forces Professionals.
  • Individual should have a good level of physical fitness and healthy body with well-maintained hygiene circumstances.
  • An ability to be a team leader with basic knowledge of using computer system including scanning, faxing & emailing.

At the end of the course, you will:

  • Have better career opportunities.
  • Be able to work as a people manager in a structured way.
  • Have a changed and positive perspective towards people.
  • Put yourself in charge of your own career.
  • Be able to invest in yourself.
  • Be able to work aggressively towards your goals.
  • Have great decision making ability.
  • Be able to initiate, build and win conversations with people around.