Individuals in this course would learn how to:
- Counsel, assist and support patients & visitors as per their needs.
- Effectively manage front desk services in a healthcare setup without giving any opinions/assurances on clinical matters.
- Perform certain administrative tasks such as maintenance of records, paperwork, billing, basic management concepts & computer knowledge etc.
Skills you will learn:
- Communication skills (spoken & written).
- Interpersonal skills (dealing with wide range of personality types).
- Personality enhancement (overall positive transformation of the mindset).
- Customer relation/rapport building (understanding needs and providing appropriate solutions).
Eligibility criteria:
- Graduation in any stream.
- Individual should have a good level of physical fitness and healthy body with well-maintained hygiene circumstances.
Outcome:
At the end of the course, you will:
- Have better career opportunities.
- Be able to work individually and with teams, in a cohesive manner.
- Have a changed and positive perspective towards people.
- Put yourself in charge of your own career.
- Be able to invest in yourself.
- Get a clear purpose of life.
- Have the ability to take great variety of work.