Professional & Technology Skills

Digital skills for modern work.

Build the everyday digital capabilities every professional needs — communication, documents, spreadsheets, safety and getting comfortable with new tools.

Computer BasicsDigital CommunicationProductivity ToolsDigital Safety
7+Skill modules
All levelsEntry point
Practice-basedApproach
Learner building digital skills on a computer
Modules

Digital skills modules

Explore the modules that make up our digital skills programme — each one practical and immediately useful.

Computer & Device Essentials

Comfort and confidence with computers, files, and everyday device basics.

Foundation
What you will be able to do
  • Navigate files, folders and applications
  • Use a keyboard and mouse efficiently
  • Connect devices and manage basics
Modules are representative of the digital skills curriculum. Programmes can be combined or trimmed to fit your cohort.
Learning Journey

Digital skills journey

A step-by-step path from basics to confident daily use.

01

Foundations

Comfort with devices, files and core computer use.

Confidence
02

Communicate

Email, chat and video professionalism.

Work readiness
03

Produce

Documents, spreadsheets and presentations.

Productivity
04

Protect & Grow

Digital safety plus new tools like AI assistants.

Future-ready
Outcomes

What you will be able to do

Digital skills open doors to roles, responsibilities and better work confidence.

Work productively

Handle everyday tasks faster with the right tools.

Communicate professionally

Write, present and collaborate like a professional.

Stay safe online

Protect accounts and information with good habits.

Learn new tools

Approach unfamiliar software with confidence.

Use AI effectively

Leverage AI assistants responsibly at work.

Advance your career

Meet the digital bar for modern roles.

Common Questions

Digital skills questions

Yes — this programme starts from the very basics and is designed for people who are new to computers as well as those refreshing their skills.
Training centres provide equipment for practice. If you have your own device, we can also guide you through setting it up for learning and work.
Digital skills are a baseline for most modern jobs. Completing the programme positions you for roles across office, retail, hospitality, logistics and services sectors.
Next Step

Build the digital baseline your team needs?

Tell us about your learners and we will structure a digital skills pathway from the ground up.